上海民航职业技术学院毕业设计（论文）毕业论文浦东机场地面代理公司值机工作问题及解决方案专班级：学号：姓名：完成日期：指导教师：上海民航职业技术学院毕业设计（论文）摘要随着中国经济的飞速发展，人民生活水平的不断提高，人们为了享受更快捷、更舒适、更便利的服务，越来越多的乘客选择飞机作为交通工具出行，旅客日益增多，上海浦东国际机场的吞吐最也逐渐上升。更多国际航线开通的同时，面对每日的巨大客流，上海浦东国际机场的国际值机服务也面临巨大的挑战。为了给旅客提供良好的服务环境，上海浦东机场也在优化其值机服务。作为乘机不可或缺的一部分，值机服务中的问题与解决更是任重而道远本文以国际值机服务为重点，综合阐述了国际值机服务的现状以及发展需求。文章第一章介绍了国际值机服务的现状，第二章介绍了关于特殊旅客的值机，第三章介绍了国际值机中存在的问题，第四章介绍了国际值机服务的改善意见。关键词：国际值机服务：上海浦东国际机场：特殊旅客值机上海民航职业技术学院毕业设计（论文）ABSTRACTWith the rapid development of China's economy and the continuousimprovement of people's living standards,in order to enjoy faster,more comfortableand more convenient services,more and more passengers choose aircraft as a meansof transportation.The number of passengers is increasing,and the throughput ofShanghai Pudong International Airport is also gradually increasing.With the openingof more international routes and the huge daily passenger flow,the internationalcheck-in service of Shanghai Pudong International Airport is also facing greatchallenges.In order to provide passengers with a good service environment,Shanghai Pudong Airport is also optimizing its check-in service.As an indispensablepart of boarding,the problems and solutions in check-in service have a long way togo.Focusing on international check-in service,this paper comprehensivelyexpounds the current situation and development needs of international check-inservice.The first chapter introduces the current situation of international check-inservice,the second chapter introduces the check-in of special passengers,the thirdchapter introduces the problems existing in international check-in,and the fourthchapter introduces the improvement suggestions of international check-in service.Key words:International check-in service;Shanghai Pudong International Airport;Special passenger check-in