网购环境下快递法律责任规制摘要：随着我国当前互联网经济和产业的快速发展，网购和快递产业兴起，相应的网购环境下快递引发的纠纷不断增多。对快递企业而言，其负责产品的快递运输工作，但因我国目前相关法律法规缺失，快递企业为买方，即消费者提供快递服务中往往会出现产品损坏、顾客个人信息被盗取等问题，引发较大的社会问题和矛盾，如何保障消费者的合法权益成为社会关注的焦点。基于此点，才有了本文对网购环境下快递法律责任规制研究，希望通过网购环境下快递法律责任规制研究，为消费者权益保护提供帮助。关键词：网购环境：快递：法律责任：规制Legal Liability Regulation of Express under theEnvironment of Online ShoppingAbsrtact:With the rapid development of Internet economy and industry in China,onlineshopping and express industry are rising,and the disputes caused by express deliveryunder the corresponding online shopping environment are increasing.For expressdelivery enterprises,they are responsible for the express delivery of products.However,due to the lack of relevant laws and regulations in China,express deliveryenterprises provide express delivery services to buyers,that is,consumers,often haveproblems such as product damage,customer personal information stolen,which leadto larger social problems and contradictions.How to protect the legitimate rights andinterests of consumers has become the focus of social attention.Based on this point,this paper studies the regulation of express legal liability under the online shoppingenvironment,hoping to provide help for the protection of consumers'rights andinterests through the regulation of express legal liability under the online shoppingenvironment.Key words:Online shopping environment;Express delivery;Legal liability;Regulation目录摘要：Absrtact.............一、绪论…(一)研究背景(二)研究目的(三)研究意义(四)研究方法二、(二)网购环境下快递法律责任与消费者权益...3(三)网购环境下快递法律责任确定的影响...三、我国当前网购环境下快递法律责任存在的问题.5(一)在网购环境下快递法律责任立法缺失..5(二)网购环境下快递法律责任监管渠道有限(四)网购环境下快递法律责任中消费者自我保护法律理念有待完善..·6四、欧美国家网购环境下快递法律责任制度对我国的启发.·8(四)明确网购环境下快递法律责任的特殊性.…9五、完善我国网购环境下快递法律责任制度的对策...··1010(二)完善网购环境下快递法律责任监管渠道…10(四)提升网购环境下快递法律责任消费者自我保护认识.....11六、结论1213