目录摘要..Abstract.…引言1酒店员工福利概述…1.1酒店员工薪酬福利理论与构成31.2酒店员工薪酬福利的重要性13酒店员工满意度的重要性..42北京地区五星级酒店员工薪酬福利满意度调查...…52.1北京地区五星级酒店员工薪酬福利现状52.2北京地区五星级酒店员工薪酬福利满意度调查问卷3北京地区五星级酒店员工福利发放存在的问题113.1住宿餐饮条件较差.3.2员工奖励机制缺乏针对性113.3对绩效考核标准不明确..123.4对员工福利的反馈意见没有给予足够的重视124提升北京地区星级酒店员工薪酬福利满意度的对策及建议.134.1改善员工住宿餐饮水平134.2有针对性为员工提供福利…134.3建立有效的激励机制4.4对员工意见给予足够的重视..14结论附录1北京地区星级酒店员工满意度问卷调查表.…17致谢沈阳城市学院毕业设计（论文）摘要酒店业要想得到长久的发展，就要抓住员工培训和发展的问题，酒店发展的前提是员工与酒店的共同成长。员工是一个酒店的基础，酒店依靠员工的服务获得利润。对于酒店的任意部门来讲，一旦发生核心员工离职的现象，那么整个团队都会发生天翻地覆的变化，酒店的经营状态必然会受到影响。本文基于对北京地区五星级酒店员工的薪酬福利待遇满意度情况的调查，以调查报告的形式，通过分析北京地区五星级酒店的员工薪酬福利制度存在的问题了解员工满意的程度研究并分析影响员工对酒店满意度的因素，并对结果进行剖析，总结出北京地区五星级酒店员工薪酬福利方面存在的问题，并相应提出改善员工薪酬福利机制的对策，重视员工的意见，从而提高员工的满意度，使员工可以更好的完成酒店工作为酒店创造更大的利益。关键词：薪酬福利待遇；薪酬管理；员工满意度沈阳城市学院毕业设计（论文）AbstractWith the development of economy,market competition is becomingincreasingly.To solve the problem of staff training and development is one ofthe most important part during the construction of the hotel,and the growth ofstaff and hotel is also the premise of hotel development.The value of the hotelstaffs is not only their own ability and quality but also their contribution to thehotel.Employees are the foundation of a hotels,and hotels rely on the servicesof employees to earn profits.Moreover,in the talent market,high-qualityemployees are what every hotel wants to recruit,so job-hopping often happensto high-quality employees.No matter which department of the hotel,once thecore staff quits,the whole team will be completely changed,and the operationstate of the hotel will be affected in some extent.This article is based on theinvestigation of employee satisfaction of Beijng,to understand the satisfactionand dissatisfaction of employees,and to improve their job satisfaction throughimprovement,so as to create greater benefits for the hotel.By investigating theemployee welfare satisfaction survey of Beijing,and analyzing the results,thisartcle summarizes the existing problems,and puts forward the problems whichshould be paid attention to in the process of hotel development.Keywords:welfare mechanism;salary management;employee satisfaction