广州工商学院学位论文写作声明和使用授权说明学位论文写作声明本人郑重声明：所呈交的学位论文，是本人在导师的指导下，独立进行研究工作所取得的成果。除文中已经注明引用的内容外，本论文不含任何其他个人或集体已经发表或撰写过的作品或成果。对本文的研究做出重要贡献的个人和集体，均已在文中以明确方式标明。本声明的法律结果由本人承担。论文作者签名：日期：年月日学位论文使用授权说明本人完全了解广州工商学院关于收集、保存、使用学位论文的规定，即：按照学校要求提交学位论文的印刷本和电子版本：学校有权保存学位论文的印刷本和电子版，并提供目录检索与阅览服务：学校可以采用影印、缩印、数字化或其它复制手段保存论文；在不以赢利为目的的前提下，学校可以将学位论文编入有关数据库，提供网上服务。（保密论文在解密后遵守此规定）论文作者签名：导师签名：日期：年月日企业劳动关系质量对新生代员工离职意向的影响研究内容摘要新时代背景下，80后、90后做为一股新兴力量涌入社会，是企业稳定发展的核心力量。在特殊背景下成长的他们个性独特，在工作中除了基本的经济回报外，更加倾向可以实现自我价值，他们对非经济物质类的需求和感知能力越来越高。本文结合目前社会的现状，参考以往学者对劳动关系的研究文献，采用问卷调查的形式，研究企业劳动关系质量对新生代员工离职意向的影响，得到以下结论：(1)劳动环境、工作回报、公司管理、人际关系、个人发展对新生代员工离职意愿有显著的影响；(2)劳动关系质量对90后的新生代员工离职意向影响更大，主要表现为：相比80后员工，90后员工对劳动环境、工作回报、公司管理、个人发展等各方面的要求都更高，其中在劳动环境方面，无论是硬环境还是软环境，90后员工都比80后员工的要求更高：在工作回报上，90后员工对经济回报与非经济回报的要求也都高于80后员工：另外在公司管理和个人发展等方面，90后员工也都表现出更高的需求。关键字：劳动关系质量：新时代员工：离职意向Research on the Influence of Labor Relations Quality on theTurnover Intention of the New Generation EmployeesAbstractIn the new era,the post-80s and post-90s,as the new emerging force,is the core force for thestable development of enterprises.They grow up in a special background with unique personality.Besides basic economic returns,they are more inclined to achieve their self-worth.Their pursuitand perception of non-economic materials are becoming higher and higher.Based on the currentsocial situation,referring to the research literature of previous scholars and questionnaireinvestigation,this thesis researches the influence of labor relations quality on the tumoverintention of the New Generation Employees.It draws the following conclusions:(1)The LaborEnvironment,Work Reward,company management,interpersonal relationship and personaldevelopment have significant influence on the turnover intention of the new generation employees;(2)The quality of Labor relationship has more influence on the turnover intention of the newgeneration employees after 1990,the main performance is:compared with the post-80s employees,the post-90s employees have higher requirements on labor environment,work return,companymanagement,personal development and other aspects,In terms of labor environment,whetherhard environment or soft environment,the post-90s employees have higher requirements than thepost-80s employees.In terms of job returns,the post-90s employees have higher requirements forboth economic returns and non-economic retums.In addition,in terms of company managementand Personal Development,employees bom in the 1990s also showed higher demand.Key words:quality of labor relations;new generation employees;turnover intention